Privacy Policy

CloudDelta LLC ("CloudDelta," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle information when you visit our website at clouddelta.ai or contact us about our products and services.

1. Information We Collect

We collect information you provide directly to us. This includes:

• Contact information — your name, work email address, organization name, and any message content you submit through our contact form.
• License and transaction information — information necessary to process a license purchase, including your name, organization, and billing contact details.
• Support communications — information you provide when contacting us for technical support or account assistance.

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our infrastructure provider, Cloudflare, Inc. This may include your IP address, browser type, referring URL, and pages visited. This information is used for network security, performance monitoring, and service delivery purposes. CloudDelta does not independently operate analytics or tracking software on this website. For more information about Cloudflare's data practices, please refer to Cloudflare's privacy policy at cloudflare.com/privacypolicy.

This website does not use cookies for advertising or tracking purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our products and services
• Process and fulfill license purchases
• Provide technical support and account assistance
• Send you information about your license status, including renewal notices
• Comply with applicable legal obligations

We do not use your information for advertising purposes and do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers — we use third-party service providers to operate our website and process contact form submissions (currently Formspree, Inc.). These providers are authorized to use your information only as necessary to provide services to us.
• Legal requirements — we may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of CloudDelta, our customers, or others.
• Business transfers — in the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your contact and license information for as long as necessary to maintain our business relationship with you, fulfill our contractual obligations, and comply with applicable legal requirements. You may request deletion of your information at any time by contacting us at the address below, subject to any retention obligations imposed by law.

6. Security

We take reasonable administrative and technical measures to protect the information we collect from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, please contact us at info@clouddelta.ai. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Oklahoma, without regard to its conflict of law provisions.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

CloudDelta LLC
info@clouddelta.ai