One license per agent. Straightforward annual pricing. User counts are suggested guidance based on typical document volumes — if you’re unsure which tier fits your environment, contact us and we’ll help you size it correctly.
Manual backup on demand. Ideal for smaller organizations with up to 49 Laserfiche users (suggested).
Scheduled automation for organizations with up to 49 Laserfiche users (suggested) needing hands-off protection.
Full governance and compliance features for single-agent deployments with up to 49 Laserfiche users (suggested).
Multi-agent deployment for organizations with up to 200 Laserfiche users (suggested).
Large-scale deployments for organizations with 200 or more Laserfiche users (suggested).
All prices are annual, per-agent licenses. Laserfiche user counts are suggested guidance — actual capacity depends on your document volume and nightly backup window. Contact us if you’re unsure which tier fits your environment.
A backup agent is a single installation of CloudDelta Backup running on one Windows server or workstation. If you run backups from multiple machines, each requires its own license. The number of agents you need depends on your document volume and backup window — not your user count. If you’re unsure, contact us and we’ll help you size it correctly.
Yes. CloudDelta Backup authenticates to your existing Laserfiche Cloud account using your standard credentials. No API keys or special Laserfiche configuration is required.
Locally, on the machine running CloudDelta Backup — in a folder you configure. Documents are saved in their original file format, exactly as they exist in Laserfiche, along with their Laserfiche template and field metadata. The current version of each document is backed up; version history is not included. You control where they go, including a network share or NAS. CloudDelta Backup also supports file-level encryption of backed-up documents, ensuring your records are protected at rest. Encryption settings are configured within the application.
Yes. CloudDelta Backup is available through authorized Solutions Providers. You are also welcome to purchase directly from us — whichever works best for your organization. Contact us and we will point you in the right direction.
Standard includes scheduled automation, MFA-compatible login, file encryption, and audit trail — everything most single-agent deployments need. Standard+ adds repository reconciliation and SQL Server database support, giving compliance-sensitive organizations the full governance feature set while remaining on a single backup agent.
Repository reconciliation and SQL Server database support are available on Standard+, Professional, and Enterprise tiers. Reconciliation compares your local backup database against your live Laserfiche Cloud repository to identify gaps in either direction — showing which documents exist in Laserfiche but have never been backed up, and which backed-up documents are no longer in Laserfiche. Application-level user access controls with Admin and Read-Only roles are included on all tiers.
Yes, with one requirement: an active Windows desktop session must be present on the machine at the time the task runs. The task itself can run as SYSTEM — it does not need to run as a specific user account. For fully unattended machines such as a dedicated backup server, we recommend configuring Windows auto-logon so a desktop session is always available after a reboot. The screen can be locked immediately after login via Group Policy or a startup script — the session does not need to be unlocked for the backup to run.
CloudDelta Backup will notify you well before expiration. After the license lapses, the application will not run until renewed. Your previously backed-up documents are unaffected — they remain in your local folder.
Reach out and we'll help you scope the right deployment for your organization.